Terms of service
TERMS OF SERVICE
1. ABOUT THESE TERMS
Welcome to AfroTasteStyle. These Terms of Service apply to your use of our website and to purchases made through our online store.
AfroTasteStyle is an independent online retail business selling African-inspired fashion, African print fabrics and related products to customers in the UK.
By using our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
2. OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements and other information on our website are accurate.
Colours may appear slightly different depending on your device or screen settings.
For African print fabrics, please carefully check the product description, fabric design, length and other product information before placing an order.
3. ORDERS
When you place an order, you are making an offer to purchase the products selected.
An order confirmation does not necessarily mean that we have accepted your order. We may contact you if there is a problem with your order, including an issue with availability, pricing or product information.
A contract for the purchase of products is formed when we accept your order.
We reserve the right to refuse or cancel an order where there is a genuine reason to do so, such as a product being unavailable, a clear pricing error or suspected fraudulent activity.
4. PRICES AND PAYMENT
All prices displayed on our website are in pounds sterling (£).
Prices shown will include VAT where VAT is applicable.
Payment must be made using the payment methods available at checkout.
We may change prices from time to time. Any price change will not affect an order that we have already accepted, except where there has been a genuine pricing or technical error.
5. DELIVERY
We aim to dispatch orders within the timeframe stated on our website or at checkout.
Delivery times may vary depending on the delivery service, destination and circumstances outside our reasonable control.
Delivery charges, where applicable, will be shown before you complete your purchase.
If there is a significant delay with your order, we will contact you where appropriate.
6. CANCELLATION AND RETURNS
If you purchase products online as a consumer, you may have a legal right to cancel your order within the applicable cancellation period under UK consumer law.
Our Return and Refund Policy explains the applicable cancellation, return and refund arrangements.
Certain products may be exempt from cancellation or return where permitted by law, including products that have been personalised, made to your specific requirements or altered after purchase.
Nothing in these Terms affects your statutory rights.
7. FAULTY, DAMAGED OR INCORRECT PRODUCTS
If you receive a product that is faulty, damaged or not as described, please contact us as soon as reasonably possible.
We will deal with faulty, damaged or incorrect products in accordance with your legal rights.
Nothing in these Terms limits or excludes any rights or remedies that you have under applicable consumer law.
8. INTELLECTUAL PROPERTY
All content on the AfroTasteStyle website, including photographs, logos, graphics, text, product descriptions and branding, belongs to AfroTasteStyle or is used with permission unless otherwise stated.
You may not copy, reproduce, distribute or commercially use our website content without our prior written permission.
9. USE OF OUR WEBSITE
You agree to use our website lawfully and responsibly.
You must not use the website for fraudulent, unlawful or malicious purposes, attempt to gain unauthorised access to our systems, or interfere with the operation or security of the website.
10. THIRD-PARTY SERVICES
Our website may use third-party services to provide functions such as payment processing, delivery services, analytics or other website features.
Third-party services may have their own terms and privacy policies, which may apply to your use of those services.
11. WEBSITE AVAILABILITY
We aim to keep our website available and operating correctly, but we cannot guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or change parts of the website where necessary for maintenance, security or other legitimate business reasons.
12. OUR LIABILITY
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
This includes your statutory rights as a consumer and our legal responsibility for products that are faulty, not as described or otherwise fail to meet applicable legal requirements.
Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
13. EVENTS OUTSIDE OUR CONTROL
We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including serious disruption to delivery services, natural disasters, government action, industrial disputes or major technical failures.
Where such an event occurs, we will take reasonable steps to minimise any disruption.
14. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use and protect your personal information.
15. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.
The version of the Terms displayed on our website at the time of your order will apply to that order.
16. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer, you will also retain any mandatory protections and rights available to you under the law applicable to you.
17. CONTACT US
If you have questions about these Terms, an order or our products, please contact us through the Contact page on our website.
AfroTasteStyle
Email: afrotastyleventures@outlook.com
Nothing in these Terms affects your statutory rights.